Support/help

Report an issue

If you have an issue or problem within CASSA, then here's what you need to do.

Forgot your password?

If you've forgotten your password, here's what to do.a

How do I log a support ticket?

This article explains how to log a support ticket.

Optimising and uploading images to your profile

To save file space, we recommend optimising your images before you upload them.

How to perform a soft or hard browser reset

This article walks you through performing a soft or hard browser reset ...

How to cancel your CASSA account

If you no longer require your CASSA/SWMSY account, here's what you need to do.