How to...

Report an issue

If you have an issue or problem within CASSA, then here's what you need to do.

Log a support ticket?

This article explains how to log a support ticket.

Optimise and upload images to your profile

To save file space, we recommend optimising your images before you upload them.

Perform a soft or hard browser reset

This article walks you through performing a soft or hard browser reset ...

Cancel your CASSA account

If you no longer require your CASSA/SWMSY account, here's what you need to do.

Request a refund

To request a refund, refer to the Refund Policy article, below.