CASSA Knowledge Base

CASSA Knowledge Base

for Contractors

Getting Started as a Contractor

Once you've been invited by a company owner to join them as a contractor, here's what you need to do to...

Last updated on 10 Sept, 2026

You know yourselves that, when working on-site, you must complete several tasks to get set up on projects and to be able to attend site inductions.

If you don't do these and you don't get inducted, then you'll either not get on site or be asked to leave if you have.

To get started as a contractor, you will receive an invitation from the company owner. So, that's the first step. The next steps are also listed:

Note: you may already have done one of more of the following steps. It all depends on where you are in the initial process and how you've entered/accessed the knowledge base itself.

Feel free to skip steps, as required.

  1. Accept the CASSA invitation and Complete Your Personal Profile (this article)*

  2. Complete your Company Profile (next article)

  3. Add Your Employees and Contractors

  4. Add SDS or SWMS (or go here for Getting Started with SWMS)

  5. Add Your Projects

  6. Complete Plant and Equipment

  7. Download your Marketplace Business Registers, including the Safety Management Plan.

  8. Getting Started with the CASSA App.


Accept our CASSA Invitation

  1. You've likely already received this email, but to begin the on-boarding, the Company Owner will send you an invite to their company. The email will be similar to:

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  1. If you haven't done so already, click on the Accept button to go to the CASSA registration page where you enter your details:

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  1. This form is self-explanatory but add your name, surname, email address, and password, select the "I require a company account" checkbox, and then enter your Company name.

Note: Double-check ALL your details as you won't be able to change your company name yourself once you leave this screen.

  1. Click on the Terms & Conditions and the Privacy Policy links and read both of these. You must confirm that you’ve read, understand, and agree to them to create an account.

  2. After clicking on the Continue button, two things will happen simultaneously:

    1. A verification email will be sent to your email address

    2. You'll be taken to the login page. However, important to note is though you can login, you cannot perform any functions until you've verified your email address

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Note: The verification email should come through very quickly. If it doesn't, then click on the Re-send button.

👍 Limited Access Account

As you're a contractor who's been invited to join by another company, your own contractors company account is limited in functionality (this is as required by your client).
  1. In your email software, look for, and open the verification email, and then click on the Accept button.

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  1. This will take you into the CASSA system and as you're verified you can now complete your personal profile.

We recommend doing this as a priority as it's a prerequisite for unlocking other CASSA functionality.
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Complete your Personal Profile

Once you've verified your account, you'll now be prompted to enter information for both you as a user and, after that, your company profile.

You must enter certain information (as a bare minimum), but the good news is that you only have to do this once.

If you're unsure what to do, click here to view how to complete your personal profile (opens in new tab).

Once done, this then enables other activities and functionality within the CASSA system, such as inviting your own contractors, employees, etc.


Next Step

After you've registered and completed your personal profile, next is to complete your company profile.

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