CASSA Knowledge Base

CASSA Knowledge Base

for Company Owners

Add/Invite Employees

Here's how to add an employee within CASSA.

Last updated on 12 Feb, 2026

There are 3 ways you can add an employee (or employees) to your company:

  • Option 1 - is where you add emails individually  

  • Option 2 - allows you to create a CASSA profile on behalf of your employees.

  • Option 3 - is termed 'Advanced Options' and is where you can bulk upload your employees via spreadsheet using their email addresses.

All 3 options are available from within the Employee Register in the main navigation bar.

Note: As a priority, to assist with onboarding your entire company, we recommend inviting your assistant to act as an administrator for the company. That way, they can help alleviate some of your workload and help get all your employees and contractors successfully onboarded.

  1. Click on Employee Register and then on the Add Employee button.

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  1. The screen will refresh and you'll be shown the 3 available options (the UI will be updated soon):

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All 3 options are easy to do, so we'll go through them individually and in turn.


Option 1 - Add emails individually

If you've only a few employees to invite and/or you only have their email address, then we recommend this option.

  1. Enter the email address into the field, as shown:

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  1. Click on the + button to add additional email addresses and, when ready, click on the Submit button and the invites will be sent. You will see an on-screen notification to confirm the invites have been sent.

  2. The email your employees will receive will have a subject line of <your company name> has invited you to CASSA and will look similar to this:

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Your invited employee will need to click on the Accept button and follow the subsequent steps to register.


Pending Invitations

Note: Once invites have been sent, all email addresses/recipients will be added to, and visible on, the Pending Invitations tab:

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Here you have the options to Re-send or Cancel the invite.


Option 2 - Create a CASSA profile on behalf of your employee

The second option is to create a CASSA profile on behalf of your employees.

This is useful for when you either don't want to wait for your employees to fill out their profiles or you just want to help them out (or somewhere in-between).

  1. Click on the Create a CASSA Profile (on behalf of an employee) button and the following will display:

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You need the following details:

  • First name

  • Last name

  • Email address

  • Password (and password confirmation)

  • Select whether the employee is to set as Active (or not).

  • Select whether to send an email invite now or not.

With the latter options, if you've got a new hire who doesn't start until a specific date then you can get a head-start by enrolling them in your system before they start. Then when they do start their on-boarding, all you need do is set their status to active.

Likewise with the send an email invite. If they aren't scheduled to start for 2 weeks, then there's little point in sending them an email inviting them to start on-boarding.

  1. Once complete, either click on:

  • Save & Close to save the new user and return to the Employee Register.

  • Save & Add More to save the new user and present a new, blank form.

  • Cancel to close the form without saving any changes.

Import Users

Note: The Import Users button highlighted on the above Add User page.

Clicking on this will show the import user's form where you can add multiple employee details and add/invite them in bulk.

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  1. Click on the Download link to download the sample Excel spreadsheet (xls/xslx is the only acceptable format for import).

  2. When you open the sample spreadsheet, you'll see the following:

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The first row/header fields are:

  • fname = employee's first name

  • lname = employee's surname

  • email = employee's email address

  • password = employee's password

  • invite = whether to send them an invite or not (this is a Yes/No dropdown option)

Note: Do not change the header row fields else the import will not work. These fields map directly to the CASSA database fields and if you change them, they won't.

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Note: Your Email Addresses Must Be Valid

The above image is for illustrative purposes only; your email addresses must be valid and exist for the import to work otherwise our mail provider will block and blacklist the email addresses. Ensure all your email addresses are valid.

  1. Once complete, save your spreadsheet and then, in the Import User Data form, click on the Choose file button and select your spreadsheet.

  2. Click on Import and your spreadsheet will be uploaded, imported, employee records created, and invites sent out if indicated.


Option 3 - Bulk Email Upload

Option 3 is similar to the spreadsheet upload covered in option 2, above.

Here you can also mass upload your employee details using the provided spreadsheet.

  1. Click on the Show Advanced Options button and you will see:

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As before, the you will need to download the sample Excel sheet

  1. Click on the Click here to download button. A new tab will open and the email_invites.xsls file will download to your computer.

  2. Open the Excel spreadsheet and you will see the column header ‘Email’ and a sample email address in row 2. This sample email address shows you what you need to add to the spreadsheet.

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  1. Add your team member’s’ email addresses to column A of the spreadsheet, 1 email address per row. You can delete the sample email address once you understand what is required. However, do not delete the header row ‘email’.

  2. Your spreadsheet should look similar to this (with your team members’ email addresses, of course):

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  1. Save it to your computer and then upload it to CASSA by clicking on the Drop files button and navigating and selecting the file. The file will upload, the email addresses will be imported, and the invitations sent straightaway:

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The email invites your employees will receive will look similar to this:

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Whichever way you invite new employees, when the registration process is complete, you will be automatically taken to the Employee Register.

Next Steps

Your next step is to assign the appropriate roles to your employees.

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