Last Updated: 24 February 2025
What's covered in this article
This article contains the following (plus quick links to the relevant sections):
- Introduction
- Definitions
- Account Registration and Security
- Service Description
- Subscription and Payments
- User Obligations
- Content and Data
- Privacy and Data Protection
- Intellectual Property
- Chat AI Service
- Compliance with Construction Industry Standards
- Limitation of Liability
- Indemnification
- Term and Termination
- Changes to Terms
- Governing Law
- Dispute Resolution
- Contact Information
- Severability
- AI Technology Disclaimer
1. Introduction
Welcome to CASSA ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of the CASSA platform, including our website (cassa.io), mobile applications, and related services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.
2. Definitions
2.1. For the purposes of these Terms:
"User," "you," or "your" refers to any individual or entity accessing or using the Service
"Content" means any information, data, text, documents, graphics, logos, or other materials uploaded to or displayed on the Service
"Subscription" refers to the paid access to our Service features and functionalities.
3. Account Registration and Security
3.1. To use our Service, you must register for an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information as needed
- Keep your account credentials confidential
- Notify us immediately of any unauthorized access
3.2. You are responsible for all activities that occur under your account.
4. Service Description
4.1. CASSA provides a construction industry management platform that includes:
- Document control and organization
- Safety management and SWMS
- Contractor qualification management
- Incident reporting
- Training and certification tracking
- Equipment and machinery management
- Environmental compliance
- Project documentation
- Time and leave management
- Cost tracking
- Other related features
4.2. SWMS Limited Package Terms
4.2.1. SWMS Limited packages ("SWMS $1", "SWMS Buy 1 Get 1 Free", and "SWMS Buy 10 Get 1 Free") are offered as one-time introductory packages to demonstrate the SWMSY.ai system capabilities.
4.2.2. Users are permitted to purchase only one (1) SWMS Limited package during their lifetime as a CASSA user. This restriction applies across all account types and company affiliations.
4.2.3. Any attempt to purchase a second SWMS Limited package will constitute a violation of these Terms.
4.2.4. A third attempt to purchase a SWMS Limited package will result in:
- Account suspension if you do not upgrade to the full CASSA system within 24 hours
Account deactivation if the upgrade is not completed within the specified timeframe
4.3. We reserve the right to modify, suspend, or discontinue any part of the Service at any time.
5. Subscription and Payments
5.1. Access to our Service requires a paid subscription.
5.2. You agree to:
- Provide current and valid payment information
- Pay any applicable taxes
- Maintain automatic renewal unless cancelled
5.3. Subscription fees are non-refundable except where required by law.
6. User Obligations
You agree to:
- Comply with all applicable laws and regulations
- Maintain accurate and up-to-date records
- Use the Service only for its intended purpose
- Not circumvent or disable any security features
- Not upload any malicious code or content
- Not interfere with other users' access to the Service
7. Content and Data
7.1. You retain ownership of all Content you upload to the Service.
7.2. You are responsible for:
- The accuracy and legality of your Content
- Maintaining appropriate backups of your Content
- Ensuring you have the right to share any Content
8. Privacy and Data Protection
8.1. Our collection and use of personal information is governed by our Privacy Policy.
8.2. We implement reasonable security measures to protect your data.
9. Intellectual Property
9.1. The Service, including all software, features, and content provided by us, is protected by intellectual property rights.
9.2. You may not:
- Copy, modify, or create derivative works
- Reverse engineer the Service
- Remove any proprietary notices
- Use any of our trademarks without permission
10. Chat AI Service
10.1. Service Description
Chat AI is an artificial intelligence-powered assistant designed to provide guidance on construction safety, compliance, SWMS creation and review, and general construction-related information
Chat AI is a supplementary tool and should not be relied upon as a replacement for professional advice, legal counsel, or emergency response
10.2. User Responsibilities
- Provide accurate information and use the feature for legitimate business purposes
- Verify important information through appropriate channels
- Exercise professional judgment in implementing any suggestions
- Do not use Chat AI to generate harmful content, circumvent safety regulations, create false documentation, or violate any laws
10.3. Data Usage and Content
- Conversations may be recorded for service improvement
- Generated content requires review and verification
- You are responsible for customizing content to your specific needs
- We do not guarantee accuracy or completeness of AI-generated content
10.4. Limitations
- Chat AI may not have current regulatory information
- Cannot provide emergency assistance
- Does not replace human judgment
- May not understand complex or nuanced situations
10.5. Fair Usage
- We may limit the number of daily interactions
- Automated or systematic querying is prohibited
- Excessive usage may result in temporary restrictions
- Commercial resale of generated content is prohibited
11. Compliance with Construction Industry Standards
11.1. While we provide tools to assist with compliance, you are responsible for:
- Meeting all regulatory requirements
- Maintaining appropriate licenses and permits
- Following industry standards and best practices
- Ensuring worker safety and training
12. Limitation of Liability
12.1. To the maximum extent permitted by law, we shall not be liable for:
- Any indirect, incidental, or consequential damages
- Lost profits or data
- Business interruption
- Any damages exceeding the amount paid for the Service in the past 12 months
- Decisions made based on Chat AI responses
- Accuracy of AI-generated content
- Fitness of AI-generated content for specific purposes
11.2. Nothing in these Terms excludes liability for gross negligence or willful misconduct.
13. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:
- Your use of the Service
- Your violation of these Terms
- Your Content
- Your violation of any laws or regulations
14. Term and Termination
14.1. These Terms remain in effect until terminated.
14.2. We may terminate or suspend your access:
- For violation of these Terms
- For non-payment
- At our reasonable discretion
14.3. Upon termination:
- You must cease using the Service
- You remain liable for any outstanding payments
- You may export your Content within 30 days
15. Changes to Terms
15.1. We may modify these Terms at any time.
15.2. We will notify you of material changes via email or through the Service.
15.3. Your continued use of the Service constitutes acceptance of modified Terms.
16. Governing Law
These Terms are governed by the laws of Australia, without regard to conflict of law principles.
17. Dispute Resolution
17.1. Any disputes shall be resolved through:
- Good faith negotiation
- Mediation if necessary
- Binding arbitration as a last resort
17.2. Any proceedings must be brought in Australia.
18. Contact Information
For questions about these terms, contact us at: legal@cassa.io
19. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.
20. AI Technology Disclaimer
20.1. General AI Usage
CASSA employs artificial intelligence (AI) technologies across various features of the Service. By using these features, you acknowledge and agree that:
- AI technology is evolving and may produce varying results
- AI-generated content requires human review and verification
- AI responses should not be considered legal, medical, or professional advice
- AI features are provided "as is" without any guarantees of accuracy, completeness, or fitness for a particular purpose
20.2. Limitations and Responsibilities
20.2.1. You understand and accept that:
- AI responses may contain errors, inconsistencies, or outdated information
- AI technology cannot replace human judgment or expertise
- You are responsible for verifying any AI-generated content before use
- AI features may not be available in all jurisdictions or for all uses
20.2.2. CASSA does not warrant that:
- AI features will meet your specific requirements
- AI-generated content will be error-free or uninterrupted
- AI responses will be suitable for your intended purpose
- AI technology will remain unchanged or available indefinitely
20.3. Data Usage and Training
20.3.1. You acknowledge that:
- AI features may analyze user interactions to improve service quality
- Your use of AI features may contribute to system training and improvement
- We implement safeguards to protect sensitive information
- You maintain ownership rights to your original content
20.4. Indemnification Specific to AI
You agree to indemnify and hold CASSA harmless from any claims arising from:
- Your reliance on AI-generated content
- Decisions made based on AI responses
- Modifications to AI-generated content
- Implementation of AI suggestions without appropriate review
20.5. AI Service Modifications
CASSA reserves the right to:
- Modify or discontinue any AI features without notice
- Update AI models and algorithms
- Implement usage limitations or restrictions
- Change how AI features process or generate content.