CASSA Knowledge Base

CASSA Knowledge Base

YOUR PERSONAL PROFILE

Quick Walkthrough

A quick video walkthrough of your My Profile area.

Last updated on 09 Mar, 2026

Here's a quick walkthrough of your My Profile:

In this demo, we're going to take a quick look through the My Profile overview to access your My Profile. Click on your profile image to access the drop-down menu. Let's look at the steps:

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Step 1: Open My Profile

Then click on My Profile to access your account settings and personal information.

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Step 2: Access Qualifications

Under My Profile, click on My Qualifications to manage all your currently listed qualifications.

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Step 3: Verification of Competency

Next, click on Verification of Competency Proficiency Assessment to access those assessment tools, where you will add your VOC proficiencies.

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Step 4: Add New Proficiency

By clicking on the Add New button.

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Step 5: CASA Online Training

Next, we'll look at CASA Online Training. All your allocated CASA online training will be listed here along with the relevant dates and actions.

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Step 6: Company Training

Your company-specific training will all be listed here with the date, certificate, company name, and the relevant actions.

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Step 7: Client Training

Finally, the last item in the submenu is Client Training, where all your assigned client training will be listed and can be actioned.

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Step 8: General Information

Click on the General Information tab to add your personal information, including email address and actual address.

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Step 9: Emergency Information

Next is the Emergency Information tab, where you can enter your blood type, allergies, emergency contacts, etc. We recommend completing this tab as soon as you can.

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Step 10: Payroll Information

The Payroll Information tab is where you manage your payment details, including your tax file number, bank name, and account number.

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Step 11: Change Email

Next is the Change Email tab. Enter your new email address in the field, click on Submit, and check your email for instructions on what to do next.

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Step 12: Change Password

The Change Password tab is where you update your account security credentials. Enter your old password, current password, new password, and confirmation, then click Submit.

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Step 13: Upload Signature

Next, click on the Signature tab to upload your signature. It's recommended to do this early as you'll use it throughout the CASA system.

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Step 14: Time Zone Configuration

Now, click on the Time Zone tab to configure your current time zone. Select your time zone from the drop-down list.

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Step 15: Default Team Selection

All you need to do is click on the drop-down list and select your default team. If you have multiple teams, they will be listed here.

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Step 16: Manage Account

For the Manage Account tab, this is where you can delete your account and associated data. Please note that deleting your account is irreversible.

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Step 17: Privacy Settings

The last tab is Privacy Settings, where you manage your personal data and account security preferences.

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That's your My Profile overview.

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